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[UNRESOLVED] Win2008R2 SP1: STOP 0x3B in RDPDD!CAutoDrvCheck::CAutoDrvCheck+5d

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Status: Unresolved, workaround provided.

Update 121122: Closing the loop on this one... we have also seen a slight variation on this with "RDPDD!CAutoDrvCheck::CAutoDrvCheck+0x5e" instead of offset 0x5d as shown below. A hotfix request for this was rejected, and also on Windows Server 2012 this problem can occur. It only happens when having two or more CPUs. The workaround thus is to limit the machine to 1 CPU. If you encounter this problem and for some reason you feel the workaround is unacceptable, I am more than happy to work with you to try and get this fixed (again). In that case, please open a support case and let me know!

Late last night I had a look at an interesting STOP 0x3B, occurring in rdpdd.dll with the following stack:

00 fffff880`08359490 fffff960`00ac2500 RDPDD!CAutoDrvCheck::CAutoDrvCheck+0x5d
01 fffff880`083594c0 fffff960`00056952 RDPDD!DrvMovePointerEx+0x28
02 fffff880`083594f0 fffff960`0005665c win32k!vMovePointer+0x7a
03 fffff880`08359530 fffff960`00139987 win32k!GreMovePointer+0x17c
04 fffff880`083595c0 fffff960`00138365 win32k!xxxMoveEventAbsolute+0x203
05 fffff880`08359650 fffff960`001381bc win32k!ProcessMouseInput+0x195
06 fffff880`083596c0 fffff800`0148a3b1 win32k!InputApc+0x7c
07 fffff880`083596f0 fffff800`0149c19d nt!KiDeliverApc+0x201
08 fffff880`08359770 fffff800`0149b4aa nt!KiCommitThreadWait+0x3dd
09 fffff880`08359800 fffff960`000d8c48 nt!KeWaitForMultipleObjects+0x272
0a fffff880`08359ac0 fffff960`000d9c14 win32k!xxxMsgWaitForMultipleObjects+0x108
0b fffff880`08359b40 fffff960`000947b8 win32k!xxxDesktopThread+0x254
0c fffff880`08359bc0 fffff960`0011469a win32k!xxxCreateSystemThreads+0x64
0d fffff880`08359bf0 fffff800`01495f93 win32k!NtUserCallNoParam+0x36
0e fffff880`08359c20 000007fe`fce21eea nt!KiSystemServiceCopyEnd+0x13

Failure bucket is X64_0x3B_RDPDD!CAutoDrvCheck::CAutoDrvCheck+5d. This looks to be a concurrency issue, but I need to dig in a bit more into this. Keep watching this space! :)


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