Are there certain IT Service Requests that you wish users could perform themselves to free up some of your time?
This month, we’re joined by Nathan Mertz, Principal Consultant at Bennett Adelson in Cleveland OH. In this first article in a 5-part series, Nathan will walk us through the process of leveraging System Center 2012 to automate common IT Service Requests using System Center 2012 Service Manager and Orchestrator.
Hope you enjoy ...
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