I’ve put a few blog posts up here about form customizations in the past:
Customizing Forms – Part 1 – Adding a New User Picker Control to the Incident Form
Customizing Forms – Part 2 – Adding the Affected User Picker to the Change Request Form
I hear from people all the time that form customization is a bit tricky. I can’t disagree with that. It’s a bit of a trial and error experience. Damon Mulligan, a consultant, at one of our partners, Cireson, has put together a blog post with some other useful tips:
Specifically he covers these common scenarios:
A List Picker to the Right of the Contact Method Field
A Date Picker to the Right of the Priority Field
A Text Box to the Right of the Classification Category Field